Name: Appleby Systems
Price range: $$
Rating: 5

Maria F. 1 year ago

My experience with the company overall was great. The guy that came to my house for the demo explained everything well. The install was scheduled to be completed in less than two weeks and it was done in a day and half. I had 17 windows put in, which include 4 basement windows. they look great! Only 2 problems: 1) I was told that I would have a frosted window in my bathroom that was missed on the paperwork so it was installed as normal glass. However this was fixed within the week after speaking with them about it. 2) When we went over paying for the windows, I was offered financing. This went through quickly and with no effort on my part as they were able to put in the windows within two weeks. However, during the original discussion I was promised certain terms for full repayment at a later time with smaller payments for the next year and this did not happen. So if you are getting financed through their bank...double check the terms before you sign everything.

Appleby Systems replied 4 months ago

Thank you for sharing your detailed feedback! We’re glad to hear the demo and installation went smoothly and that your 17 new windows look great. We apologize for the initial mix-up with the bathroom frosted window, but we’re happy it was quickly corrected. We also appreciate your note about financing—double checking terms is always a smart step, and we’ll continue working to make that process as clear as possible.

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